Services

HELPING YOU Restore YOUR HEALTH

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PRESCRIPTION COMPOUNDS

We support Canada’s leading physicians and researchers to provide the highest quality ingredients in our products.

OVER THE COUNTER LINE

We use evidence-based medicine to design our over-the-counter line that elevates the standard of currently available products.
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OUR SERVICES

Restore Pharmaceuticals provides comprehensive services and support to all patients and physicians

  • RX PRESCRIPTION FORM We partnered with physicians to develop a prescription form for our most commonly prescribed formulations.
  • RESEARCH BASED MEDICINE Delivra™ base is an innovative delivery system designed to carry the active ingredient through the skin safely and more effectively than any other base available.
  • CUSTOMIZED COMPOUNDS We encourage our physicians to customize any of our compounds to best meet the needs of patients.
  • PRIVATE PHARMACIST CONSULTATIONS Every patient receives a phone call from our pharmacists to provide a consultation.
  • REIMBURSEMENT SUPPORT Our reimbursement support specialists can call the insurance providers on behalf of the patient to confirm coverage.
  • PATIENT SUPPORT PROGRAM Our trained pharmacy technician team will contact patients after a few weeks of treatment to check in and receive feedback.
  • Innovation & Research We partner with globally renowned chemists, professors, pharmacists, and specialists to introduce newly researched medicine to our physicians.
  • 24 HOUR – ONLINE REFILLS Patients are able to request a refill of their medications quickly and easily using our online refill service.
  • FREE DELIVERY ACROSS CANADA We have a dedicated driver delivering all of our patient’s medications across Ontario. Orders outside of Ontario will be shipped within 2-4 business days.

AREAS OF SPECIALTY

Specializing in Pharmaceutical Compounds

RHEUMATOLOGY

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Arthritis & Rheumatic Pain Care
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NEUROLOGY

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Neuropathic Pain, Migraine & Chronic Pain
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GASTROENTEROLOGY

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Anal Fissures & Rectal Conditions
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DERMATOLOGY

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Skin Care, Anti-Aging
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SEXUAL HEALTH

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Erectile Dysfunction & Libido For Men/Women
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PHYSIATRY

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Sports Medicine, Chronic Pain
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F.A.Q

Physicians can prescribe patient’s in three simple steps:

  1. Fax the prescription to our office at (1-905-232-1186).
  2. Our licensed pharmacist will contact the patient to provide a consultation. A pharmacy technician will provide reimbursement support and arrange for delivery.
  3. Your patient’s prescription is then delivered to their doorstep at no additional cost, within 2-4 business days.

Once we receive the fax from your office, our on-site pharmacist will reach out to your patient within 24 hours to provide a consultation on the medication and to arrange for payment and delivery. We have a dedicated driver delivering all of our patient’s medications across Ontario. Orders outside of Ontario will be shipped within 2-4 business days.

Physicians can request a prescription form by calling our pharmacy at 1-905-232-1185 or by faxing us at 1-905-232-1186. You can also contact us at info@restorepharmaceuticals.ca to request a prescription form be emailed or faxed to your office.

Yes, you can modify the prescription form to make changes based on your recommendation for the patient. Our highly skilled team of expert compounders will work with you to assist any modifications you would like to make. Simply fax the request to our office at 1-905-232-1186 or email us at info@restorepharmaceuticals.ca to discuss.

The expiry date for each of our compounds can vary depending on several factors. Our most commonly prescribed compounds typically expire within 90-120 days. Please contact our office at 1-905-232-1185 if you would like to know the exact expiry date for each of our compounds.

All of our ingredients are sourced from high quality suppliers Approved by Health Canada.

Yes. We provide free shipping all across Canada. If you are within Ontario you can expect the delivery between 24-48 hours, and orders outside of Ontario will be shipped within 2-4 business days.

If you would like to receive a pricing sheet for any of our prescription compounds, please contact our pharmacy at 1-905-232-1185 or fax us a request at 1-905-232-1186. You can also contact us via email directly at info@restorepharmaceuticals.ca to request a pricing sheet be sent directly to your office. Please note that our prices are confidential and intended only for office use.

Yes. The College of Pharmacy requires prescription compounds be sent by a licensed physician.

Yes, if you would like to order a compound for use at the office, please contact our office to arrange details. Call us at 1-905-232-1185. Fax us at 1-905-232-1186. Email us at info@restorepharmaceuticals.ca.

We accept most major credit cards including Visa, Mastercard and American Express. We can also facilitate a cash payment upon delivery.

Once we receive your prescription from your physician’s office, we will reach out to you within 24 hours via SMS or phone call.

If you reside in Ontario, a dedicated Restore driver will be delivering your package directly to your door within 2-4 business days. Our pharmacy coordinator will confirm the date of delivery with you.

 

If you reside outside of Ontario, please contact our office number at 1-905-232-1185 or email us at info@restorepharmaceuticals.ca to receive the tracking number associated with your delivery.

We require signature upon delivery of our medications. If you have special requirements for delivery please let our pharmacy team know by contacting us at 1-905-232-1185.

We will contact you within 24 hours upon receiving the prescription from your physician’s office. We contact each of our patients three times before informing your physician that we were unable to reach you. If you have not received any calls from our office, please reach out to us directly at 1-905-232-1185 to correct your contact information and to discuss immediately.

Each of our medications require a prescription from a licensed prescriber. Your healthcare provider can call in your prescription to 1-905-232-1185 or fax it to 1-905-232-1186.

If you would like to speak to a licensed physician remotely, we offer Telemedicine for remote consultations via a video conference with a licensed physician. You can learn more through our Telemedicine page.

Yes. You can request a refill through our Prescription Refill page.

Yes, we would be happy to contact your doctor on your behalf. Please contact us at 1-905-232-1185 to discuss.

If you would like to confirm the cost of the medication, please contact our office at 1-905-232-1185 to discuss the total cost of the compound. Your order will arrive with the receipt to submit to your insurance company to provide partial or full reimbursement.

Coverage varies largely depending on your third-party insurance provider. Each of our deliveries includes the receipt to submit for insurance coverage to provide partial or full reimbursement. You may also contact your third-party insurance provider directly to confirm the amount covered for your plan.

WSIB and ODB will not provide coverage of our compounds.

We accept most major credit cards including Visa, Mastercard and American Express. We can also facilitate a cash payment upon delivery.

Your healthcare provider likely prescribed you a medication that is not available in a traditional retail pharmacy and requires a compounding pharmacy to make the medication specifically for you based on physician’s specifications. Additionally, Restore Pharmaceuticals has the exclusivity to our products in Canada and are the only pharmacy able to provide several of our medications.

Our pharmacists are happy to contact your doctor or pharmacy on your behalf. Please call us at 1-905-232-1185 or email us at info@restorepharmaceuticals.ca to have the prescription transferred to us.

Testimonials

O.B.

Takes away the pain, much more effective than anything I have used.” – O.B.

P.R. P.R.

I really like it, my shoulders are always aching but using the cream took all the ache away, works really good, better than alternatives.” – P.R.

E.N. E.N.

“Makes the pain manageable, my days are definitely better when I use it.” – E.N.

O.B. O.B.

Takes away the pain, much more effective than anything I have used.” – O.B.